As members of the Consumer Goods Council, we have a thorough knowledge and an intimate understanding of what is required within this sector. Similar to the Hospitality Industry, a strong requirement exists that all Protection Officers recruited are able to communicate effectively with the general public and maintain the image of the facility that they are protecting; both from a grooming and deportment standard. We believe that our Protection Officers act as guest relations officers within the operation whilst remaining alert and vigilant at all times for any criminal activity.
The focus of the training provided to Protection Officers working in this environment:
• Guest Friendliness
• Safety Awareness
• Property Knowledge
• Security Awareness and Protection
• General Guest and Staff assistance
1. Championing of the Health and Safety Programme
2. Implementation of Emergency Procedures and Disaster Management programs
3. Monitoring of Fire Equipment functionality and facilitation of annual service and or
maintenance
4. Non Uniformed surveillance operators within public areas to compliment the high
visibility of the uniformed guard force
5. Car Park Security and the provision of a professionally uniformed Car guard workforce
6. Access control to management offices and crime prevention in all public areas
7. Loading bay controls and goods receiving procedures.
8. Stock take procedures
9. Provision of Checkers at egress points of retail stores
10. General Key Control
11. Design of comprehensive audit checklists for night lock up inspections
12. Professional Investigation of all incidents with a comprehensive report back program
throughout the investigation
13. Implementation of tracking systems to control lost and found items
14. Control room monitoring using target reports
15. Successful activation of emergency response
16. Liaising with the local police, community and business forum.
17. General access and egress
