Critical to the successful provision of security within this sector is a comprehensive understanding of the Board of Trustee’s requirements, as laid out in the Rules and Regulations of the estate. Our success is based on the selection criteria used when recruiting the guard force. Similar to the Hospitality Industry, a strong requirement exists that all Protection Officers recruited are able to communicate effectively with the general public and maintain the image of the facility that they are protection; both from a grooming and deportment standard.
The focus of the training provided to Protection Officers working in this environment are:
• Guest Friendliness
• Safety Awareness
• Property Knowledge
• Security Awareness and Protection
• General Guest and Staff Assistance
1. Access and Egress
2. Design and implementation of a control procedure to monitor contractors
3. Design of emergency procedures and disaster management program
4. Access systems
5. Control room installation and monitoring
6. Estate and fence patrol
7. Electric fence installation and monitoring
8. Installation of Guard clocking and monitoring system
9. Camera installation and maintenance
10. Monitoring of Fire Equipment functionality and facilitation of annual service and or
maintenance
11. Design of comprehensive audit checklists for night lock up inspections
12. Night time Maintenance Checklists for the reporting faults
13. Professional Investigation of all incidents with a comprehensive report back program
throughout the investigation
14. Implementation of tracking systems to control lost and found items
15. Control room monitoring using target reports
16. Successful activation of emergency response
17. Liaising with the local police, community and business forum.
18. General access and egress
